Terms and Conditions - Landscapers Hackney
Welcome to Landscapers Hackney. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully to ensure a clear understanding of our policies and practices.
1. Introduction
These Terms and Conditions govern the provision of landscaping services by Landscapers Hackney. They outline the rights and responsibilities of both the service provider and the client.
2. Services Provided
Landscapers Hackney offers a range of landscaping services, including but not limited to garden design, lawn maintenance, planting, hardscaping, and seasonal clean-ups. Each project is tailored to meet the specific needs and preferences of our clients.
2.1 Garden Design
Our garden design services involve creating aesthetically pleasing and functional outdoor spaces. We work closely with clients to develop designs that reflect their vision and complement their property.
2.2 Maintenance Services
Regular maintenance ensures the longevity and beauty of your garden. Our maintenance packages include lawn mowing, pruning, weeding, and irrigation system management.
3. Client Responsibilities
- Access to Property: Clients must provide access to the property for our team to perform the required services.
- Timely Payment: Payments should be made promptly as per the agreed schedule to avoid delays in service delivery.
- Accurate Information: Clients must provide accurate information regarding their preferences, garden conditions, and any other relevant details.
4. Payment Terms
All services provided by Landscapers Hackney are subject to our payment terms. A deposit may be required before the commencement of work, with the remaining balance due upon completion of the project.
4.1 Payment Methods
We accept various payment methods, including bank transfers, credit/debit cards, and online payment platforms. Detailed payment instructions will be provided upon agreement.
4.2 Late Payments
Late payments may incur additional charges. Clients are encouraged to adhere to the payment schedule to maintain uninterrupted service.
5. Cancellation Policy
Clients may cancel services with a written notice. Cancellation fees may apply depending on the stage of the project and the notice period provided.
5.1 Notice Period
A minimum notice period of two weeks is required for cancellations to mitigate potential losses and reschedule resources accordingly.
6. Liability
While we strive to deliver high-quality services, Landscapers Hackney is not liable for any direct or indirect damages arising from the use of our services, excluding instances of negligence or intentional misconduct.
6.1 Insurance
We maintain appropriate insurance coverage to protect against any unforeseen incidents during the provision of our services.
7. Warranty
Landscapers Hackney offers a warranty on our workmanship and materials used. Specific warranty details will be provided in the service agreement.
7.1 Warranty Claims
Clients must notify us of any issues covered under the warranty within a specified period to be eligible for repairs or replacements.
8. Dispute Resolution
In the event of a dispute, both parties agree to seek resolution through mediation before pursuing legal action. This approach fosters amicable solutions and maintains professional relationships.
9. Changes to Terms
Landscapers Hackney reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Hackney.
11. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. Detailed information on our data handling practices is available in our Privacy Policy.
12. Intellectual Property
All intellectual property rights related to the designs, plans, and documents created by Landscapers Hackney remain the property of the company unless otherwise agreed upon in writing.
12.1 Use of Materials
Clients are granted a non-exclusive license to use the materials provided for personal, non-commercial purposes.
13. Force Majeure
Landscapers Hackney is not responsible for delays or failure to perform services due to circumstances beyond our control, such as natural disasters, acts of war, or other force majeure events.
14. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
15. Entire Agreement
These terms and conditions constitute the entire agreement between the client and Landscapers Hackney, superseding all prior agreements and understandings.
By engaging with Landscapers Hackney, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.